Dawood Rafqat Ali
Freight Dispatching
Sales
AutoCAD
Customer Service

Hello, I'm Dawood Rafqat Ali

Freight Dispatcher | Sales Professional | Technical Expert

Highly motivated professional with proven experience in freight dispatching, sales, and customer service. Skilled in logistics coordination, load booking, and technical software including AutoCAD and Microsoft Office.

About Me

Professional Background & Expertise

I am a detail-oriented professional with extensive experience in freight dispatching, sales, and customer service. My expertise spans across logistics coordination, load booking, cold calling, and technical software applications.

With excellent English communication skills and a proven track record in fast-paced environments, I excel at maintaining smooth operations, client communication, and document handling. I am eager to contribute to growing logistics or technical support teams.

Core Competencies

Freight Dispatching
Sales & Negotiation
AutoCAD 2D Drafting
Customer Support
Cold Calling
Documentation
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Years Experience
0
Projects Completed
0
WPM Typing Speed

Portfolio

Notable Projects & Achievements

Freight Dispatching Operations

Successfully managed dispatching operations for various equipment types including box trucks and dry vans. Utilized dispatch software to track shipments and maintain compliance with FMCSA and DOT guidelines.

Logistics Compliance Operations

Sales & Lead Generation

Generated leads through cold calling and social media outreach. Successfully presented dispatching services and closed sales with carriers and owner-operators while maintaining CRM records.

Sales CRM Lead Generation

AutoCAD Technical Drafting

Completed AutoCAD Essentials Course with expertise in 2D design, technical drawing, and blueprint layout. Skilled in creating precise technical documentation and drawings.

AutoCAD Technical Drawing 2D Design

Travel Agency Operations

Managed booking inquiries and flight schedules using airport and airline codes. Ensured accurate ticketing and processed visa/travel documentation with excellent customer service.

Customer Service Data Entry Documentation

Resume

Professional Experience & Qualifications

Dawood Rafqat Ali

Freight Dispatcher | Sales Professional | Technical Expert

Professional Experience

  • Freight Dispatcher (Remote/Freelance) - Jan 2024 – Present
  • Sales Agent – Logistics Services - Jan 2024 – Present
  • Customer Support & Data Entry – Ghaffor Travel Agency
  • Sales Associate – Mart

Education

  • Intermediate in Commerce - Punjab College (2024)
  • Secondary School Certificate - Pakistan Embassy School/College Tripoli, Libya (2021)

Certifications

  • AutoCAD Essentials Course (2024)
  • Computer Software Fundamentals

Contact Me

Let's Connect & Collaborate

Location

DC Colony, Gujranwala

Phone

0326-4709542

Email

Zackdawood076@gmail.com